SHIPPING POLICY

Shipping Policy

Please allow 1-2 weeks for the processing of all orders. All orders placed over the weekend will be processed the following 1-2 weeks. We truly appreciate your patience. 

Due to COVID-19, shipping times may be delayed, we apologize for this inconvenience.

Shipping costs are calculated based on size, weight and location. We do not profit on shipping and strive to offer the lowest shipping prices that we possibly can. 

Shipping Duration (only shipping services that are available for your location will show up at check out)

Canada 

- FlatRate Lettermail - 8-20 business days (no tracking, no insurance)
- Expedited Parcel – up to 2 business days
- Priority – next business day
- Xpresspost – next business day

United States

Expedited Parcel USA – 4-7 business days
Small Packet USA Air – 5-8 business days (Note: NO TRACKING)
Tracked Packet USA – 4-7 business days
Xpresspost USA – 2-3 business days

Internationals Shipping

Xpresspost International – 8-20 business days (1-4 weeks)
Tracked Packet International – 5-7 business days

Customs and Duties: International orders may be subjected to duties or custom fees. Please understand that these costs are out of our control and therefore RIDGELINE OPERATIONS TEAM is not responsible for duty or custom charges on international orders. We thank you for your understanding and we appreciate your business.